Parents » Parent Support

Parent Support

Reach Us through the LoMA Help Desk

Contact Us Virtually. You can phone us, or launch a videoconference session to reach our Front Desk

How Will I Know if There is a COVID Case in School?

Create an NYCDOE Account, and DOE will notify parents about COVID cases through their accounts.

How Do I Make an NYCDOE Parent Account?

To create a NYCDOE Account, follow these instructions.

AP Course Information

Click here for information regarding AP courses at LoMA


Have a question about homework? Click here to get free help!

How do I enter the building (COVID Changes)?

Click here on how to enter the building on your day (Group A or Group B)

Free and Low-Cost Internet Options

Click here for information from NYCDOE

When are my live classes?

Click here to see when your classes meet for live instruction.

Where can I get technical support?

Use this resource if your computer or iPad isn't working.

What if my computer or ipad isn’t working?

Where can I get technical support? Get iPad support from NYC DOE.

How Can I Access My Child’s Grades?

Login to Pupilpath to access your child's grades.

I Haven’t Received My Device, Tablet, Computer or WiFi

I Requested a device, tablet, computer, or WiFi from DOE, but haven't received it. What do I do?

How Do I Get A Device, Tablet, Computer, or WiFi?

Can I get a DOE device / tablet / computer?

Want More Information?


Get in touch with our staff to inquire about admissions, school programs, or learning more about our programs.