Parent Support
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Reach Us through the LoMA Help DeskContact Us Virtually. You can phone us, or launch a videoconference session to reach our Front Desk
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How Will I Know if There is a COVID Case in School?Create an NYCDOE Account, and DOE will notify parents about COVID cases through their accounts.
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How Do I Make an NYCDOE Parent Account?To create a NYCDOE Account, follow these instructions.
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AP Course InformationClick here for information regarding AP courses at LoMA
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Dial-A-TeacherHave a question about homework? Click here to get free help!
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How do I enter the building (COVID Changes)?Click here on how to enter the building on your day (Group A or Group B)
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Free and Low-Cost Internet OptionsClick here for information from NYCDOE
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When are my live classes?Click here to see when your classes meet for live instruction.
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Where can I get technical support?Use this resource if your computer or iPad isn't working.
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What if my computer or ipad isn’t working?Where can I get technical support? Get iPad support from NYC DOE.
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How Can I Access My Child’s Grades?Login to Pupilpath to access your child's grades.
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I Haven’t Received My Device, Tablet, Computer or WiFiI Requested a device, tablet, computer, or WiFi from DOE, but haven't received it. What do I do?
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How Do I Get A Device, Tablet, Computer, or WiFi?Can I get a DOE device / tablet / computer?
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